Terms of service
📝 Terms of Service
Last updated: 03/06/2025
Welcome to Shop IQNA. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site or purchasing our products.
1. General Information
This website is operated by Shop IQNA. Throughout the site, the terms “we”, “us”, and “our” refer to Shop IQNA.
By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, including those additional policies and legal notices referenced herein.
If you do not agree to all the terms and conditions, then you may not access the website or use any services.
2. Online Store Terms
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You must be at least 18 years old or the age of majority in your jurisdiction to use this site.
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You may not use our products for any illegal or unauthorized purpose.
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You agree not to transmit any worms, viruses, or any destructive code.
A breach of any of these terms will result in immediate termination of your services.
3. Products and Services
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All products are subject to availability and may be withdrawn at any time.
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We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
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We make every effort to display product colors and images as accurately as possible, but cannot guarantee exact matches due to screen differences.
4. Prices and Payments
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Prices are listed in euro, including VAT (where applicable).
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We reserve the right to change prices at any time without notice.
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Payment must be completed before your order is shipped. Accepted payment methods are displayed at checkout.
5. Shipping & Delivery
Delivery times are estimated and may vary depending on destination and availability. For full shipping details, please refer to our Shipping Policy.
6. Right of Withdrawal and Returns
You have the right to withdraw from the contract within 14 calendar days without giving any reason (in accordance with the EU Consumer Rights Directive and Italian law). For full details, see our Return and Refund Policy.
7. Intellectual Property
All content on this website, including logos, images, text, graphics, and software, is the intellectual property of Shop IQNA and protected by copyright laws. You may not use any content without prior written consent.
8. User Comments and Feedback
Any feedback, comments, or suggestions you send us may be used by us without restriction, including for marketing purposes, unless you specifically request confidentiality.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, in compliance with the EU General Data Protection Regulation (GDPR).
10. Prohibited Uses
You may not use the site or its content:
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For any unlawful purpose.
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To solicit others to perform unlawful acts.
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To infringe upon our intellectual property rights or the rights of others.
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To upload viruses or malicious code.
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To collect personal information of others.
We reserve the right to terminate your use of the service for violating any prohibited uses.
11. Disclaimer of Warranties
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of the service is at your sole risk.
12. Limitation of Liability
Shop IQNA shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of any service or product purchased through the site.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Italy and the European Union, including consumer protection and e-commerce regulations.
14. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page. It is your responsibility to check this page periodically for updates.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
📧gensiqna@gmail.com
📍 piazza dei pazzi 1, 50122 Firenze- Italia